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 Personally not a fan Mar 13, 2010
I've had my eternity for a little over a year now. As soon as my contract is up I will be switching. I use to have a samsung slide phone and i do miss it.
Pros: Durable, large screen, both number pad and querty keyboard if you tilt it sideways, easy to navigate
Cons: scratches rather easily, not ideal for texting, freezes, poor multitask.
The main reason I dislike this phone is the texting. I have a hard time using the touch screen to text, and it didn't take long to scratch up the screen while doing so. If you do get the phone i recommend getting a protective screen cover. I constantly double dial numbers and have trouble with freezing. I have to remove the battery at times and then put it back in to get it to work. I find the querty keyboard difficult to use as I'm always hitting the wrong buttons since they are tiny.
Another problem I've encountered is sometimes I can multitask while on a call, but sometimes I can't. It really depends on the phone's mood.
Other than that it is a decent working phone. considering how many times I've dropped it (like on concrete the second day of owning it cause it fell out of my pocket) it has held up pretty well. I don't like how slippery it is but it is very thin. It has the neat feature of being albe to turn it sideways to use the querty keyboard or upright if you prefer the other way to text like I do.
The phone was very easy to navigate and it took me no time at all to figure out how to run it. It's pretty self explanetory.
Overall the phone is ok, but personally I got tired of it constantly freezing and I am not a fan of touch screens.
However I have heard that everyone with this phone loves it and has no complaints so maybe I just got a lemon. Every phone acts differently for different people.
 A phone that might be mediocre if it worked properly. Feb 09, 2010
I will start off this review by saying that I have sinced RMA'd the phone with ATT under warranty for a major issue (in my opinion), and replaced it with a Sony Ericsson. I had the phone since August of 2009, and the original was sent into ATT because it was turning off and rebooting during calls. The replacement phone I had from November until late January and had the same issue.
But lets get into a review of what does work on the phone:
Touchscreen: the touchscreen is responsive and sharp, unlike old Palm pilots. However, the keyboard is marginally acceptable and people with fat fingers will have a hard time typing with out hitting the wrong key. Also a negative, when you move stuff like widgets, the object wiggles around and you can almost never precisely place something.
Menu design: just fine. But half the widgets are ATT pay services or things that require data usage and so are many of the buttons in the home menu. Also, I remember getting annoyed by the placement of certain things in the settings menu that didn't make sense to me. Not very intuitive or user friendly, but it worked.
Construction: good. The phone felt solid and I thought the back place was pretty cool. It has a good heft to it, and the buttons were acceptable.
Style: styling is subjective, so theres no point in discussing it, but I liked the minimalistic design. Its pretty slim.
Reception: good. Reception is just as good as all the other phones I've had. (SE Z550i, W810i, C905a). Call quality is decent.
MP3 player: marginal. The music player is annoying. It orders the songs reversed and you can't change how it sorts the titles. The sound quality is laughable and even though it had a standard output jack, I was never inspired to listen to music on it, since everything sounded so flat and dull. Even the best and most dynamic Toten Hosen hit sounded dreary. The different "modes" for music playback was lame and honestly, it would've been easier and much more effective if they would've just included a customisable EQ.
Video playback: lame. You HAVE to use a certain, stupidly low resolution. So videos that I ripped from streaming sites wouldn't play because it was marginally bigger than the asinine limit. The phone would just mindlessly say "Resolution Unsupported" if it wasn't the right resolution. Maddening. And the conversion tool that Samsung built into their PCSuite takes for-effing-ever and usually royally screws up the sound-picture sync, so you end up with stupid, hardly watchable video.
Camera: lame. 3.0 megapixels. But what is the point of that many pixels when its all wasted? Poor pictures in the dark, poor pictures during the day, poor video quality, poor pictures overall. Its really not that good. Don't be fooled by the megapixels game. Perhaps I am spoiled by the W810i and C905a, but the camera is just like any other crappy phone camera. The W810i I had before this was only 2.0 megapixels but it still took pictures that were, by far, superior.
Ringtones: stupid. The phone limits the filesize of sound clips that you can use as ringtones. Again, asinine and really ticked me off.
Auto rotate: stupid. Not really the concept of auto-rotate that is stupid, but rather Samsungs execution. It will tilt when you don't want it to, and will stay put when you're doing backflips trying to get it to rotate. And the feature where it scrolls through all your pictures when you tilt the phone one way or the other is also stupid. It would be a great idea if you could turn it off or if it worked when it was suppoed to, but its just another thing to tick you off after the novelty wears off.
Auto screen off/lock during calls. The screen turns off and the phone goes into lock when you enter into calls and put the phone up to your ear. Which sounds fine, right? Nope. Sometimes it will hang there in the locked mode or blank screen mode. So you can be done with a call, and be furiously pressing the "end call" button, but the phone will just sit there, unresponsive, eating up your minutes.
There are just alot of things about this phone that really irritated me, but the thing that pushed it over the edge for me was the fact that the phone decides, at the most inappropriate times, to reboot during a call. No, it won't turn off if its just sitting there. But as soon as your enter into a call, it will sometimes, just reboot. Sometimes 15 seconds into a call, sometimes a minute. It happens often enough that I found myself taking the phone away from my ear, to check if its still on every 5 seconds. Thats how bad it was. Imagine this: you were contacted that your friend had passed away. You are calling the family to offer prayers and condolences. Your phone reboots 20 seconds into the first call. Ok, fine. I'll play along. 2nd call: the phone reboots after the first exchange of hellos. Not. Acceptable. And that is precisely what happened to me.
The brand new phone that I ordered from Amazon Wireless back in August did this. I took it into ATT's service center, and they did a complete reset and gave me a new battery. The phone did the exact same thing that very evening. Then I sent it in and got a refurbished unit as a replacement. Guess what? SAME EXACT PROBLEM.
I would've put up with the minor irritations if the phone actually was usable. But I use phones to talk to people, and I found it very hard to do that when the phone didn't like conversations longer than 20 seconds. I returned the phone to ATT who agreed to replace it with a different make and model. Kudos to ATT for doing the right thing, but I am disappointed that they sold such an unrefined producted and their service team couldn't even figure out what was wrong or fix the problem even though its obvious that more than one of these phone have this problem.
If you really want to try your luck with this phone, whatever. Its your money, time and sanity. But as a person with morals and intelligence, I would strongly discourage such a purchase and suggest that you get something else.
 One of the worst phones ever!!! Feb 03, 2010
I got this phone about 6 months ago. One of the worst phones ever! The touch pad is so sloppy that when you are on an IVR, you can never press the right digits. Also good luck with scrolling through your contacts. It has the worst touch response. Call quality is not great and the reception is bad too. I'm stuck with a 2 year ATT contact and this crap!!!
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Loved it at first, now not so impressed. Dec 14, 2009
I received the Eternity in late August with a new AT&T plan, and I really liked the phone at first. Obviously, the touch screen is a lot of fun, and it's just generally a fun phone. However, after four months of use, its flaws are showing through. I don't use my phone nearly as much as other people my age - I don't connect to the Internet and only send a handfuls of texts a month; I use it for calls and as an alarm clock. But I like pretty phones (especially ones that only cost a cent). I'll start out with the pros first:
~ It's a sexy phone.
~ It's lightweight but solid, and it feels great in your hand, even with a silicone case over it.
~ I really like how customizable it is - you can choose the font, the widget icons, and the transition effects and such.
~ I actually like the ringtones and sounds that come with the phone. They're not obnoxious, and they're pretty nice to use as alarm tones, too.
~ As expected, the touchscreen makes the phone really easy to navigate. The tactile feedback is really nice, too.
~ It holds reception fairly well - better than the boyfriend's Sony Ericsson w518. The call quality is good, too, much better than the Motorola SLVR I was using before (and about comparable with reception).
~ Games are a lot more fun with the touchscreen.
~ The photo quality is really nice for a cell phone, and you can tilt the phone to scroll through your photos quickly.
Now on to the cons (aside from all the AT&T junkware others have mentioned):
~ The battery life could be better. I have to charge it every three or four days with barely any use.
~ After changing the order of the widgets, they go back to the default after a while.
~ It has a difficult time differentiating between MP3 ringtones and full songs. I can't use half my ringtones (self-made) as such because the phone files them automatically as songs.
~ Text messaging is a pain in the butt. Even though I calibrated the screen, my meaaages end up ;ooking lkke rbis. Deetkng jalf your mwsaafw isn;t fun (translation: my messages end up looking like this. Deleting half your message isn't fun).
~ The screen gets very warm when you're on the phone for more than a few minutes, which can mess up makeup.
~ In general the touch screen could be more intuitive. The screen doesn't always flip right away when I turn the phone, and it doesn't always know the difference between scrolling and selecting.
~ My alarms reset - when I turn the phone off? When it dies? At random? I haven't figured that out yet, but it's a problem when I put the volume up to 7 and I don't wake up because it magicked itself down to 1.
~ The screen randomly decides to stay illuminated until I turn the phone off. Otherwise, it will stay on for hours. I don't know if anyone else has this problem.
For making calls, it's a really nice phone, and I'm happy with the way it's performing in that realm. It's an improvement over my old SLVR in a lot of ways. The problems with the touch screen and its little quirks are starting to get old, though, and I may find myself replacing it after a year instead of putting up with it until it totally dies just because it gets on my nerves.
not worth the price Nov 05, 2009
After 5 months trying to figure out how to do this and that (no written manual) and settings not holding, I opted for an LG Xenon and first of all, it has a user guide....written....what a concept! It's very easy to navigate to hither and yon and the settings stay as you set them! Removing the sim card from the Samsung was difficult, just like most everything else with this phone. Installing them into the LG was eeeeeasy and the battery charged up fully in less than 2 hours. The LG has an onscreen set up guide that makes things a piece of cake. The Samsung had to be taken twice to the service provider to get little pieces set up and voice mail was never possible for me. Frequently, when the touch screen was used, something not even close was activated. Personally, I would never buy another Samsung, and never recommend it to anyone else.
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